Terms of Service

These Terms of Service govern the relationship between Njamba AI AG, with its seat in Baar, and you. They apply to all services we offer through this website.

Deviations from these terms apply only if we confirm them in writing.

The contract is concluded as soon as you open an account. With that you accept these terms. If you act for a company, the contract is concluded with the company. Your contract is governed by the offer at the time of your order.

You keep your credentials secret and report any misuse to us immediately.

If your plan allows it, you can invite further users into your team. These terms apply to them as well. The responsibility for the account stays with you.

You upload a recording or record the meeting directly. From it we create a transcript, a summary, and further analyses. We may involve third parties to provide the service. You find the exact details of our offering on our website.

Transcript, summary, and analyses are generated by machine and can contain errors. Check them carefully before you use them further.

We operate the service with customary care but cannot guarantee uninterrupted availability. We do not owe the service as long as an event outside our control prevents it, such as a natural event, war or unrest, an order by an authority, or a failure at a third party.

You can try the Pro and Business plans for one week. The trial is available to you once. During this time we analyse up to three meetings for you. Once the week is over or the quota is used up, the trial ends and your regular, paid plan begins. If you cancel during the trial, the contract ends immediately.

Prices are in Swiss francs and include value added tax. You choose between monthly and annual billing. The Enterprise plan exists only as an annual contract.

The fee is due in advance for the chosen period. You pay Enterprise by invoice within 30 days. You keep your payment details up to date at all times.

If you need more, you can switch to a larger plan at any time or add further users. The larger plan starts immediately with a new period, and we credit you the unused part of your previous plan. A smaller plan takes effect from the next period.

If a payment is not made, we remind you once free of charge. From the second reminder we charge CHF 20 per reminder and may block your access. A block does not change your obligation to pay. We may hand open claims to a debt collection agency. You bear all costs of this.

Discounts and promotions are voluntary and limited in time. They apply only to the stated period, are not transferable, cannot be combined, and have no cash value. After they end, the regular price applies.

You may not set off your own claims against ours. Excepted are claims we have acknowledged or that a court has established by final judgment.

You upload only recordings for which you hold the necessary rights and consents. You are responsible for the content and for backing up your data.

You use our service as intended and lawfully. Prohibited in particular are attacks on our systems, the circumvention of security measures or of the limits of your plan, and the passing on or sharing of your access. All features are meant for normal use. We may restrict excessive or automated use.

In case of a serious breach we block the access. Where possible, we warn you first.

If you breach your obligations, we are not liable for the consequences. If third parties raise claims against us because of this, you indemnify us in full, including the costs of legal defence.

Your recordings, transcripts, summaries, and analyses belong to you. We treat them as confidential and use them only to provide and improve the service. Everything you upload and everything we generate from it, we process on your behalf and according to your instructions.

The service, the software, and the brand remain our intellectual property.

In the course of the collaboration both sides receive information that is not public. Both sides treat such information as confidential, use it only for this contract, and do not pass it on to third parties. In case of doubt, information counts as confidential.

The duty does not apply to information that is publicly known, and not when a law, an authority, or a court demands its disclosure. It continues after the end of the contract for as long as a legitimate interest in it exists.

As far as legally permissible, we exclude all liability, in particular for consequential damage, lost profit, loss of data, and data leaks. We exclude liability for our auxiliary persons entirely. Where we are liable nonetheless, the liability is limited to the fee you paid for the affected period.

We guarantee neither the accuracy nor the completeness of the transcripts, summaries, and analyses. The responsibility for everything you derive from them lies with you.

We develop the service continuously and may change, add, or replace features.

If a change materially restricts your plan, or if we adjust the prices or these terms, we inform you at least 30 days in advance by email. If you do not agree, you can terminate effective on the date of the change. We refund you the fee already paid for the remaining term. Without termination, the change applies.

The contract runs for an indefinite time and renews automatically for a further period unless terminated. You terminate a monthly contract at least seven days before the renewal, an annual contract at least one month before.

For good cause we may end the contract immediately, in particular on a breach of these terms. The fee for the current period remains owed.

After the end of the contract we delete all your data from all systems within a reasonable time, except what we must retain by law.

We communicate with you by email to the address you stored in the account. Our notices count as delivered with that. You keep your contact details up to date at all times.

If you use our service as a company, we may use the name and the logo as a reference. You can revoke this at any time.

If you want to transfer your contract to another party, you need our consent. We may transfer the contract to another company, provided your rights and obligations remain unchanged.

If a provision of these terms is invalid, the remaining ones remain valid. The German version governs. Swiss law applies. The place of jurisdiction is Baar, unless a mandatory place of jurisdiction exists.